How to shop online

How to shop online

Customers place an order online if they have vaild address. To make a purchase, when you see an item you like, click in, you can enlarge the picture by clicking on the picture, then click on "Add to Shopping Cart" and continue shopping until you are ready to complete your purchase. After you have reviewed your cart and made updates as desired, click on "Checkout" to proceed to and complete required shipping, payment, and billing information.

After following the steps to checkout, please carefully review your items and all of the checkout information you have provided before placing your order. Your order cannot be processed without correct shipping and billing information, and we cannot make changes to your order after it is placed. Once you've confirmed all information is correct, click "Place Order" to finish your purchase.

Errors, Inaccuracies, and Omissions

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to, pricing, promotions, product descriptions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).

Tax Charges

Tax Charges

Ting's is required to charge sales and use tax according to Federal and Provincial guidelines for Canada, and Federal and states guideline for USA. Tax is calculated based on the appropriate rules for that tax jurisdiction. Note that the taxes presented at time of order submission are only an estimate. Final calculation of applicable taxes will be performed when the order ships, and your credit card is charged.

By submitting your order via the Site, you agree to pay the purchase price for the items you selected plus shipping and handling costs, and applicable sales tax. Depending on the tax laws in your state of USA, you may be required to pay use tax on purchases for which we do not collect sales tax. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped.

Return Policy

Return Policy

We hope you  love what you orderded, but if not, you can return most of our merchandise. We gladly accept returns of most new, unused items in their original condition, including all tags and other item packaging.

Return needs to return within 7 days after it has arrived to the customer, excluding the shipping time. Return can only happen through mail.

If you receive an incorrect item, or damaged or defective merchandise, please contact Customer Support immediately by calling 1-788-677-7612 or emailing contact@tingnecklace.com.

By shipment: If you return by the product, you much pack the merchandise in its original, unused condition, including tags and packaging. Please allow 14 business days for receipt and processing of your returned merchadise, excluding shipping time. When the return is approved, we will return the money to the credit card.

Sorry, Ting's Jewerllry doe not offer exchange by mail.